Emballage cadeau supplémentaire Emballage cadeau supplémentaire

Shoette ballerine

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L'option "emballage cadeau" présente dans la page panier rajoute 1 emballage cadeau par article dans votre panier. Certains de nos articles comportent plusieurs produits. Si vous souhaitez faire varier le nombre d'emballages cadeaux, vous êtes sur la bonne page. Vous pouvez ajouter autant d'emballages cadeaux que vous le souhaitez.  

Une fois à nouveau sur la page panier, pensez à décocher l'option "emballage cadeau" pour ne pas faire de doublon ! 

Un doute ?
Avant d'acheter : écrivez-nous à rachel@shoette.com
Pendant votre achat : n'hésitez pas à nous laisser un message dans l'espace commentaire de la page panier. Nous reviendrons vers vous dans la journée. Si vous nous laissez votre numéro nous vous appellerons. Soyez rassuré, si vous avez payé plus d'emballages cadeaux que nécessaire, nous vous rembourserons la différence. 

L'option "emballage cadeau" présente dans la page panier rajoute 1 emballage cadeau par article dans votre panier. Certains de nos articles comportent plusieurs produits. Si vous souhaitez faire varier le nombre d'emballages cadeaux, vous êtes sur la bonne page. Vous pouvez ajouter autant d'emballages cadeaux que vous le souhaitez.  

Une fois à nouveau sur la page panier, pensez à décocher l'option "emballage cadeau" pour ne pas faire de doublon ! 

Un doute ?
Avant d'acheter : écrivez-nous à rachel@shoette.com
Pendant votre achat : n'hésitez pas à nous laisser un message dans l'espace commentaire de la page panier. Nous reviendrons vers vous dans la journée. Si vous nous laissez votre numéro nous vous appellerons. Soyez rassuré, si vous avez payé plus d'emballages cadeaux que nécessaire, nous vous rembourserons la différence. 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.